Home & Garden

Hiring a Contractor for the First Time: What to Verify Before Signing Anything

Homeowner and contractor reviewing a contract together at a kitchen table with documents.

Key Takeaways

  • Always verify a contractor's license and insurance before any work begins — not just before signing.
  • A written contract with a detailed scope of work is non-negotiable, regardless of project size.
  • Check at least three references from projects similar in type and scale to yours.
  • Never pay a large deposit upfront; a reasonable draw schedule protects both parties.
  • Confirm who pulls permits — a contractor who asks you to do it is a warning sign.
60–120 min

Summary

18 items · 1–2 hours of research and review

Why First-Time Hiring Goes Wrong

Hiring a contractor for the first time feels daunting for good reason: it involves letting a stranger into your home, committing significant money, and trusting that the finished work will hold up for years. Most homeowners who get burned don't skip due diligence out of carelessness — they simply don't know what to look for. The goal of this checklist is to close that gap.

Before you evaluate anyone, it helps to understand what "verified" actually means. A contractor can tell you they're licensed and insured. What protects you is confirming those claims independently. The same principle applies to references, contract language, and payment terms. Everything in this checklist is something you can and should verify yourself — no special expertise required.

If you're also navigating a new home purchase alongside a renovation, our first-time homebuyer guide covers the broader financial and legal landscape worth understanding first.

License and Legal Standing

Look up the contractor's license number through your state's contractor licensing board website — don't rely solely on what's printed on their business card. Must
Confirm the license is active, covers the type of work being done (general, electrical, plumbing, etc.), and is registered in the state where your property is located. Must
Search the contractor's business name and license number for any disciplinary actions, complaints, or license suspensions filed with the state board. Must
Check the contractor's standing with the Better Business Bureau or a similar consumer protection resource to surface unresolved disputes. Should

Insurance Verification

Ask for a certificate of insurance (COI) showing general liability coverage — this protects your property if the contractor causes accidental damage. Must
Confirm the contractor carries workers' compensation insurance; without it, you could be liable if a worker is injured on your property. Must
Call the insurance provider listed on the COI directly to verify the policy is current — certificates can be forged or outdated. Should

References and Past Work

Request at least three references from completed projects similar in scope and type to yours, and actually contact each one by phone. Must
Ask references specific questions: Was the project finished on time and within budget? Were there any surprises in the final bill? Would you hire them again? Must
If possible, ask to visit a recently completed project in person to assess workmanship quality directly. Should
Search the contractor's name online for reviews across multiple platforms, noting patterns rather than isolated comments. Should

Contract and Scope of Work

Require a written contract before any work begins — verbal agreements are nearly impossible to enforce and leave you with no recourse. Must
Confirm the contract includes a detailed scope of work specifying materials, dimensions, brands (where relevant), and what is explicitly excluded. Must
Verify that the contract includes a process for handling change orders — any additions to scope should be approved in writing before work proceeds. Must
Confirm the contract specifies start and projected completion dates, with language addressing delays. Should

Payment Terms and Permits

Review the payment schedule carefully — a reasonable structure ties payments to project milestones, not arbitrary dates; large upfront deposits (over 30%) are a warning sign. Must
Confirm who is responsible for pulling permits and confirm that required permits will be obtained before work starts, not after. Must
Ask how subcontractors will be paid and request a lien waiver from the contractor (and any major subcontractors) upon final payment to protect yourself from supplier claims. Should

Before the Contract Is in Front of You

Most problems with contractors are avoidable — but only if you do the legwork before a bid turns into a handshake. The verification steps below are designed to be completed before you receive a final quote or draft contract. Skipping them in the excitement of getting a project started is the most common mistake first-time hirers make.

Never Skip Independent Insurance Verification

A contractor handing you a certificate of insurance is not the same as that insurance being active. Policies can lapse after a certificate is printed, and fraudulent certificates do exist. Call the insurance carrier listed on the document and ask them to confirm the policy is current and covers the type of work being performed. This single step can save you from significant out-of-pocket liability if something goes wrong on the job.

Once you're ready to read an actual quote, line-item language like "allowances" and "exclusions" matters enormously. Our companion piece on reading a contractor's quote walks through exactly what those terms mean and what to push back on.

And don't overlook the permit question. Many homeowners don't realize that unpermitted work can complicate a future home sale or void a homeowner's insurance claim. See our guide on permits, inspections, and code to understand when permits are legally required and what happens if they're skipped.

Required

State Contractor Licensing Board Website

Used to independently verify that a contractor's license is active, properly classified, and free of disciplinary actions.

Required

Certificate of Insurance (COI)

A document from the contractor's insurer confirming active general liability and workers' compensation coverage.

Required

Written Contract Template or Attorney Review

Ensures your contract includes all critical elements — scope, timeline, payment schedule, and change-order process — before you sign.

Optional

Lien Waiver Form

Protects homeowners from being held liable for unpaid bills between a contractor and their suppliers or subcontractors.

Optional

Local Building Department Contact

Allows you to verify which permits are required for your project and confirm whether the contractor has a history of pulling permits in your jurisdiction.

Home & Garden Editorial Team is the collective byline for our editorial team and contributor network. Articles published under this byline or an editorial pen name are researched, written, and reviewed according to our editorial standards for clarity, consistency, and independence before publication.

View all articles by Home & Garden Editorial Team →
Disclaimer: The content on this site is provided for informational purposes only and should not be considered a substitute for professional advice. While we strive to provide accurate and up-to-date information, we make no guarantees regarding its completeness or accuracy. Always consult a qualified professional for advice specific to your circumstances before making any decisions.